Flood Insurance Rate Helpline Available

Mayor Mark A. Smith announced that Bayonne property owners with questions about National Flood Insurance Program rates now have a helpline to call to get the most up-to-date information.
Mayor Smith said, “The number is 877-287-9804 for people who need information about their flood insurance rates based on the newly released National Flood Insurance Program Preliminary Work Maps for Hudson, Atlantic, Monmouth, and Ocean counties. I urge Bayonne property owners with an interest in flood insurance to call the helpline.” Mayor Smith continued, “Regular homeowners’ insurance plans do not cover flood damage. Flood insurance is a federal program. One of the lessons of Hurricane Sandy is to be prepared by having the right kind of insurance coverage before disaster strikes.”
Callers should follow the prompts. Because of high call volumes, you may be asked to leave your phone number, with the area code, for a return call.
It will be possible to provide specific National Flood Insurance rates only if the homeowner has an official elevation certificate.
The State of New Jersey and the Federal Emergency Management Agency (FEMA) will inform the public when additional National Flood Insurance Program Preliminary Work Maps are released for additional counties. Upon release of the National Flood Insurance Program Preliminary Work Maps, property owners within those newly released counties can also seek National Flood Insurance rates for their properties.
Policyholders with questions or concerns about their claims may also speak with National Flood Insurance Program specialists at 877-287-9804. Callers should provide insurance policy information such as insurance carrier and policy number.
The helpline operates from 8 a.m. to 4:30 p.m., Monday-Friday. Additional information is available at www.floodsmart.gov.
More information on New Jersey disaster recovery is available online at www.fema.gov/disaster/4086 or www.state.nj.us/njoem. FEMA is also on Twitter at twitter.com/femasandy and on Facebook at www.facebook.com/femasandy. For information on ways of building stronger, safer and smarter, visit www.fema.gov.
FEMA’s mission is to support our citizens and first responders to ensure that, as a nation, we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.
Follow FEMA online at www.fema.gov/blog, www.twitter.com/fema, www.facebook.com/fema, and www.youtube.com/fema. Also, follow Administrator Craig Fugate’s activities at www.twitter.com/craigatfema. The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.